Legal notice
Cactus Pick
Operated by De Graaff Holding B.V.
Westerschelde 272
2721 NM Zoetermeer
Netherlands
Email: contact@cactuspick.com
Chamber of Commerce (KvK): 92301541
VAT number: NL865987427B01
Responsible Person:
J. de Graaff (Founder & Director)
R. de Graaff (Founder & Director)
Consumer Rights
Customers within the EU are entitled to a 14-day withdrawal period starting the day they receive their order.
During this time, you can return your item without giving any reason, provided it’s unused and in its original packaging.
For full details, see our Returns & Refunds Policy.
Applicable Law
All agreements and transactions are governed by Dutch law.
In case of disputes, the competent court in The Netherlands shall have jurisdiction unless mandatory consumer law provides otherwise.
Complaints & Dispute Resolution
If you have a complaint, please email contact@cactuspick.com. We aim to respond within 14 days.
If we are unable to resolve your concern directly, you may use the EU Online Dispute Resolution platform:
👉 https://ec.europa.eu/consumers/odr/
Copyright & Trademarks
All content, designs, images, and product names on this website are the property of Cactus Pick unless stated otherwise.
Reproduction or distribution without written permission is strictly prohibited.
All brand and product names mentioned are trademarks of their respective owners.
Privacy & Cookies
Your data is processed in accordance with the GDPR.
Read our full Privacy Policy for details on how we collect, use, and protect your information.
Disclaimer
We make every effort to ensure the accuracy of information presented on this site. However, typographical or pricing errors may occur.
Cactus Pick reserves the right to correct errors and update information without prior notice.