Shipping policy

Processing Time
All orders are processed within 1–2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.

Estimated Delivery Times

  • The Netherlands: 1–3 business days

  • Europe (EU): 3–7 business days

  • United Kingdom: 5–9 business days

  • Worldwide: 7–14 business days (depending on customs clearance and destination)

Shipping Costs

  • The Netherlands: €3.95 (Free shipping on orders over €25)

  • Europe (EU): €6.95

  • UK & Switzerland: €8.95

  • International: €12.95

Exact shipping rates are calculated at checkout based on your delivery address.

Packaging & Sustainability
All products are carefully packed in eco-friendly, recyclable materials. We aim to minimize waste while ensuring your order arrives safely.

Tracking Information
Once your order has been shipped, you will receive a tracking number via email. It may take up to 24 hours for the tracking information to update.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days at support@gmwpick.com with your order number and photos of the item(s). We’ll work with our carrier to resolve the issue as quickly as possible.

Customs & Import Duties
For orders outside the EU, customs fees or import taxes may apply upon arrival. These charges are the responsibility of the customer and vary by country.
Delays caused by customs are outside our control.

Order Changes or Cancellations
If you need to change or cancel an order, contact us immediately at support@gmwpick.com. Once your order has been shipped, it can no longer be modified.

Contact
For all shipping inquiries, please reach out to:
✉️ support@gmwpick.com
📍 Based in The Netherlands